
Overview
•Ergonomic improvement by analyzing work content, activity sequence & effort analysis at Supermarket Check-Out process
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•Passive Analysis of work pattern of employees at supermarkets and find in-efficiencies and points of conflict within their system.
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•Compare/ calibrate ongoing tasks with Ergonomic Standards
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•Propose Opportunities for improvement
Objective
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Literature Reviews Findings -
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1)Comfort And Ergonomics Evaluation Of a Checkout Workstation:
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The cameras with the CaMAN software used helped the decrease in the musculoskeletal diseases' growth.
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DARTFISH simulation wholly integrated into the CaMAN (mathematical software) was used to investigate also, rate the global comfort index and understand the best comfort position.
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This advantage can also be seen as a method to increase productivity and improve the psychophysical aspect, as the operator needs to pay less attention and concentration (less stress).
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2) Ergonomics posture and movement analyses of supermarket checkout operators in the city of Cataguases, MG.
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90% of cashiers were taking sick. The reason is due to MSD (Musculoskeletal disorders )
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Pain during working hours - 73.33% only 40.00% said that they go to the doctor and make 13.33% use of drugs,
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Hence suggested taking a break in between and having a good stretching session.
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The research found that most cashiers had pain in their trunks, neck, and lower coast.
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The chairs should be adjustable to the worker's height and the nature of the task. There must be a backrest for lumbar support, padding of the appropriate density, and enough space to allow work standing and sitting alternations.
References
1. Understanding the Repatronage Intentions of Supermarket Customers: A Cluster Analysis.{https://web.a.ebscohost.com/abstract?direct=true&profile=ehost&scope=site&authtype=crawler&jrnl=09726845&AN=116113470&h=H0SU%2f9Gj1gLRNC%2fp2mmqeMdk%2bbYhGW91Azowqdlr5qL%2fjytdKVEIlt6MSGXgOjYyQMFOIOMOIqysftGBivgPsw%3d%3d&crl=c&resultNs=AdminWebAuth&resultLocal=ErrCrlNotAuth&crlhashurl=login.aspx%3fdirect%3dtrue%26profile%3dehost%26scope%3dsite%26authtype%3dcrawler%26jrnl%3d09726845%26AN%3d116113470}
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2. Store performance studies for the Supermarket System {https://ieeexplore.ieee.org/abstract/document/5388146}
3. When Cashiers Meet Customers: An Analysis of the Role of Supermarket Cashiers {https://journals.aom.org/doi/abs/10.5465/256362 }